What is physiotherapy (specifically with a registered physiotherapist)?
Do I need to see a doctor before seeing a physiotherapist?
What if I have never had physiotherapy?
Physiotherapists are required to ask you for consent before doing assessments or treatments. Esther wants to make sure you are comfortable and understand what’s going on, so let her know if you have any concerns or hesitations. Typically:
- You and Esther will chat and she will find out your concerns and ask you health related questions.
- She then uses her physiotherapy training and experience to examine and maneuver parts of the body to see the extent/nature of the physical problem.
- After that, Esther designs a custom treatment and exercise program for you. You are in control and can decline treatment at any time.
Please tell Esther at the beginning if you have never had physiotherapy or are apprehensive about a particular aspect of physiotherapy. Speak your mind. It helps her know what you are thinking and give you a better physiotherapy experience.
How long are the sessions?
Assessment session: The first visit is an assessment, a 60 minute visit required to determine the nature and extent of your injury. You will receive exercises to work on until your next visit when treatment begins. The assessment visit cannot be skipped.
Treatment session: After your first visit, you can begin treatment visits which are 30 minutes in length.
My first appointment- What do I need to know?
Wear clothing that allows me to look at the injured area. For instance, with a shoulder injury, please bring a tank top or sleeveless shirt, for a knee injury, bring shorts. Make sure the clothing is loose or stretchy.
Bring any medical reports such as x-ray reports or rehabilitation protocols from your surgeon. The actual x-ray or cd is not needed, but you can bring it if you like.
After booking through the online site or by calling 647-494-4800, you will receive an email prompting you to fill out the intake form. Please complete this prior to your arrival.
Do you see clients through WSIB or auto insurance?
Currently Esther only sees private clients, no WSIB or auto claims.
What is your cancellation policy?
Please give 24 hours notice for canceling by deleting your appointment online or by calling the clinic. This is to allow another person time to book in your spot if you should cancel. Failure to give 24 hours notice for cancellation (or a no show) will result in a fee of 50% of the appointment fee billed/charged to your account.